| 3M | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Touch Systems | 30 Days | 3M Helpline | 0800 032 6367 | ||
| DOA Notes | Please call 3M who will be happy to assist you. Please note that Midwich CANNOT raise a return for 3M products. These issues must be dealt with directly by the manufacturer. | |||||
| Warranty Info | Touch Systems | 3M | 0800 032 6367 | |||
| Warranty Notes | Please call 3M who will be happy to assist you. Please note that Midwich CANNOT raise a return for 3M products. These issues must be dealt with directly by the manufacturer. | |||||
| ACOUSTIC ENERGY | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 31 Days | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Please note Midwich will need to gain authorisation from AE before raising any return and CANNOT raise an RMA without this. Manufacturer Website: http://www.acoustic-energy.co.uk/ |
|||||
| Warranty Info | All Products | Acoustic Energy - Technical Support | 01285 646588 | |||
| Warranty Notes |
Please contact Midwich Customer Services who will be happy to assist you.
Please note Midwich will need to gain authorisation from AE before raising any return and CANNOT raise an RMA without this. Manufacturer Website: http://www.acoustic-energy.co.uk/ |
|||||
| AG NEOVO | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Monitors | Not known | AG Neovo | See DOA Notes | agneovo@rts-services.de | |
| DOA Notes |
Please contact AG Neovo who will be happy to assist you.
Please have to hand the model, serial number (if applicable), date of purchase and full fault details. AG Neovo may request proof of purchase.
UK Customers - Freefone 0800 555 333 12
Irish Customers - +49 700 555 333 05 Manufacturer Website: http://www.a-novo.com |
|||||
| Warranty Info | Monitors | AG Neovo | See Above Comments | agneovo@rts-services.de | ||
| Warranty Notes |
Please contact AG Neovo who will be happy to assist you.
Please have to hand the model, serial number (if applicable), date of purchase and full fault details. AG Neovo may request proof of purchase.
UK Customers - Freefone 0800 555 333 12
Irish Customers - +49 700 555 333 05 Manufacturer Website: http://www.a-novo.com |
|||||
| AQUALITE WEATHERPROOF DISPLAYS | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | None | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will contact the manufacturer on your behalf. **Please be aware that Midwich CANNOT raise an RMA without first contacting the manufacturer.** |
|||||
| Warranty Info | All Products | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will contact the manufacturer on your behalf. **Please be aware that Midwich CANNOT raise an RMA without first contacting the manufacturer.** |
|||||
| ATLONA TECHNOLOGIES | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 30 Days From End User | Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please call customer service who will be happy to help you. Please ensure you have to hand: * Full fault details * Date Of Purchase * Serial number(s) of all faulty units |
|||||
| Warranty Info | All | Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please call customer service who will be happy to help you. Please ensure you have to hand: * Full fault details * Date Of Purchase * Serial number(s) of all faulty units |
|||||
| AVI LYNX | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 7 Days | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will contact the manufacturer on your behalf. Please be aware that Midwich CANNOT raise an RMA without gaining the manufacturer's consent. |
|||||
| Warranty Info | All Products | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will contact the manufacturer on your behalf. Please be aware that Midwich CANNOT raise an RMA without gaining the manufacturer's consent. |
|||||
| AVOCENT | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 28 Days | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will contact the manufacturer on your behalf. Please be aware that Midwich CANNOT raise an RMA without gaining the manufacturer's consent. Manufacturer Website: http://www.avocent.co.uk |
|||||
| Warranty Info | All | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will contact the manufacturer on your behalf. Please be aware that Midwich CANNOT raise an RMA without gaining the manufacturer's consent. Manufacturer Website: http://www.avocent.co.uk |
|||||
| B-TECH | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 7 days | B-Tech | 01327 300787 option 3 | ||
| DOA Notes | In the first instance, please call B-Tech Technical Support who will be happy to assist you. | |||||
| Warranty Info | All | B-Tech | 01327 300787 | |||
| Warranty Notes | In the first instance, please call B-Tech Technical Support who will be happy to assist you. | |||||
| BARCO | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 14 DAYS / 150 HOURS RUNTIME | BM&E Helpdesk | 0808 234 8122 | ||
| DOA Notes | Please contact the BM&E Help Desk who will be happy to assist you. | |||||
| Warranty Info | All Products | 0808 234 8122 | ||||
| Warranty Notes | Please contact the BM&E Help Desk who will be happy to assist you. | |||||
| BELINEA | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Monitors | |||||
| DOA Notes | ALL ENQUIRIES MUST BE DIRECTED TO RMA@acan-services.com | |||||
| Warranty Info | Monitors | |||||
| Warranty Notes | ALL ENQUIRIES MUST BE DIRECTED TO RMA@acan-services.com | |||||
| BELKIN | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All products | Lifetime Warranty | Belkin Technical Support | 00800 223 55460 | eurosupport@belkin.com | |
| DOA Notes |
Please contact Belkin, they will be happy to deal with all your queries. Manufacturer Website: http://www.belkin.com |
|||||
| Warranty Info | All products | Belkin Technical Support | 00800 223 5460 | eurosupport@belkin.com | ||
| Warranty Notes |
Please contact Belkin, they will be happy to deal with all your queries. Manufacturer Website: http://www.belkin.com |
|||||
| BENQ | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | Midwich Ltd | 01379 649333 | customer.services@midwich.com | 01379 652440 | |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| Warranty Info | All | BenQ | 31 40 261 96 76 | 31 40 261 96 77 | ||
| Warranty Notes | Please contact Midwich Customer Services who will be happy to assist you. | |||||
| DOA Info | LAMPS ONLY | Not Known | Midwich | 01379 649333 | customer.services@midwich.com | 01379 649440 |
| DOA Notes |
Online Return Application Available. Please contact Customer Services who will be happy to help. Please provide the Projector model and it's serial number which the lamp was fitted into. Please not we can not raise a return without first obtaining authorisation. |
|||||
| Warranty Info | LAMPS ONLY | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Customer Services who will be happy to help. Please provide the Projector model and it's serial number which the lamp was fitted into. Please not we can not raise a return without first obtaining authorisation. |
|||||
| BROTHER | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All products | 30 days | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. You will need your model, serial number, date of purchase, and details of the fault. Please be aware that Midwich can not raise a return without first contacting Brother. Manufacturer Website: http://www.brother.co.uk |
|||||
| Warranty Info | All products | Brother Service Centre | 08444 999 444 | |||
| Warranty Notes |
Please contact Midwich Customer Services who will be happy to assist you. You will need your model, serial number, date of purchase, and details of the fault. Please be aware that Midwich can not raise a return without first contacting Brother. Manufacturer Website: http://www.brother.co.uk |
|||||
| CABLETIME | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 14 days | Midwich | 01379 649333 | customer.services@midwich.com | 01379 649440 |
| DOA Notes |
Online Return Application Available. Please contact Customer Services who will be happy to assist. |
|||||
| Warranty Info | All | Midwich | 01379 649333 | customer.services@midwich.com | 01379 649440 | |
| Warranty Notes |
Online Return Application Available. Please contact Customer Services who will be happy to assist. |
|||||
| CANON | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Missing Items | Canon Technical Support | 01869 331741 | |||
| DOA Notes |
Please contact Technical Support who will be happy to assist you. Manufacturer Website: http://www.canon.co.uk |
|||||
| Warranty Info | Missing Items | 01869 331741 | ||||
| Warranty Notes |
Please contact Technical Support who will be happy to assist you. Manufacturer Website: http://www.canon.co.uk |
|||||
| DOA Info | Lamps Only | None | Midwich | 01379 649333 | customer.services@midwich.com | 01379 649440 |
| DOA Notes |
Online Return Application Available. Please contact Customer Services who will be happy to assist you. |
|||||
| Warranty Info | Lamps Only | Midwich | 01379 649333 | customer.services@midwich.com | 01379 649440 | |
| Warranty Notes |
Online Return Application Available. Please contact Customer Services who will be happy to assist you. |
|||||
| DOA Info | All Products (Except Lamps and Missing Items) | 28 days | Canon | 0844 369 0100 or 00353 18 | customer.services@midwich.com | |
| DOA Notes |
Online Return Application Available. In the first instance, please contact Canon Helpdesk direct as they may be able to help recitify any issues. If you encounter an issues then please feel free to contact Midwich Customer Services who will be happy to assist on 01379 649333 or customer.services@midwich.com Please be aware that Midwich CANNOT accept any goods for return without Canon's authorisation. T&C's apply - Please ask for full details. Manufacturer Website: http://www.canon.co.uk |
|||||
| Warranty Info | All Products (Except Lamps and Missing Items) | Canon | 0844 3690100 or 00353 189 | |||
| Warranty Notes |
In the first instance, please contact Canon Helpdesk direct as they may be able to help recitify any issues. If you encounter an issues then please feel free to contact Midwich Customer Services who will be happy to assist on 01379 649333 or customer.services@midwich.com
Please be aware that Midwich CANNOT accept any goods for return without Canon's authorisation.
T&C's apply - Please ask for full details. Manufacturer Website: http://www.canon.co.uk |
|||||
| CASIO | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Cameras | 28 Days from end user | Casio | 020 8452 7253 | customer.services@midwich.com | |
| DOA Notes |
Online Return Application Available. If you are having difficulties with your Casio Product we would suggest you call them directly in the Technical Helpline in the first instance on 0208 452 7253. Please be aware that all accessories must be returned. Manufacturer Website: casio.co.uk |
|||||
| Warranty Info | Cameras | Casio Technical Support | 020 8452 7253 | |||
| Warranty Notes |
If you are having difficulties with your Casio Product we would suggest you call them directly in the Technical Helpline in the first instance on 0208 452 7253.
Please be aware that all accessories must be returned. Manufacturer Website: casio.co.uk |
|||||
| DOA Info | Projectors Only | 28 Days From Installation Date At End User | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to help you. All accessories MUST be returned. |
|||||
| Warranty Info | Projectors Only | Casio Customer Service | 0208 452 7253 | |||
| Warranty Notes | Please contact Midwich Customer Services who will be happy to help you. All accessories MUST be returned. | |||||
| DOA Info | Mobile Technology Division Only | 28 Days From End User | Casio | Adrian Ward 0208 208 9570 | MTDOrders@casio.co.uk | |
| DOA Notes | Please contact Casio who will be happy to assist you. | |||||
| Warranty Info | Mobile Technology Division Only | Casio | Adrian Ward 0208 208 9570 | MTDOrders@casio.co.uk | ||
| Warranty Notes | Please contact Casio who will be happy to assist you. | |||||
| CHIEF | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Wall Mounts | None - Warranty Only | Chief | +31 495 580 852 | EMEA.sales@milestone.com | |
| DOA Notes | Please contact Chief who will assist you. Chief customer service and technical support can be reached Monday – Friday from 8.30 – 17.30 (+1 GMT) ***Please note Midwich can not deal with faulty item requests, these must be passed through to Chief*** | |||||
| Warranty Info | Wall Mounts | Chief | +31 495 580 852 | EMEA.sales@milestone.com | ||
| Warranty Notes | Please contact Chief who will assist you. Chief customer service and technical support can be reached Monday – Friday from 8.30 – 17.30 (+1 GMT) ***Please note Midwich can not deal with faulty item requests, these must be passed through to Chief*** | |||||
| CHYTV | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | Unknown | Chyron | 01189 164843 | ||
| DOA Notes |
Please contact Chyron who will be happy to assist you. Manufacturer Website: http://www.chyron.com |
|||||
| Warranty Info | All Products | Chyron | 01189 164843 | |||
| Warranty Notes |
Please contact Chyron who will be happy to assist you. Manufacturer Website: http://www.chyron.com |
|||||
| CIPHERLAB | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 7 Days | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will then contact Cipherlab on your behalf. Please Note - Midwich cannot raise a return until it has been approved by Cipherlab. Manufacturer Website: www.cipherlab.co.uk |
|||||
| Warranty Info | All | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will then contact Cipherlab on your behalf. Please Note - Midwich cannot raise a return until it has been approved by Cipherlab. Manufacturer Website: www.cipherlab.co.uk |
|||||
| COMRAC LTD | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 14 days from end user | ||||
| DOA Notes | Please contact Comrac. They will be happy to deal with your queries. | |||||
| Warranty Info | All Products | |||||
| Warranty Notes | Please contact Comrac. They will be happy to deal with your queries. | |||||
| CUSTOM ENGINEERING | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 7 days from end user | Midwich | 01379 649333 | customer.services@midwich.com | 01379 649440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Please be aware Midwich can not raise a return until Customer Engineering have authorised us to do so. |
|||||
| Warranty Info | All Products | Midwich | 01379 649333 | customer.services@midwich.com | 01379 649440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Please be aware Midwich can not raise a return until Customer Engineering have authorised us to do so. |
|||||
| DA LITE | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 7 days from end user | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwch Customer Service who will be happy to assist you. They will make a returns request to Da-Lite on your behalf. Please be aware Midwich can not raise a return until Da Lite have authorised us to do so. Manufacturer Website: www.da-lite.com |
|||||
| Warranty Info | All Products | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwch Customer Service who will be happy to assist you. They will make a returns request to Da-Lite on your behalf. Please be aware Midwich can not raise a return until Da Lite have authorised us to do so. Manufacturer Website: www.da-lite.com |
|||||
| DATACARD | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | Warranty only | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. N/A |
|||||
| Warranty Info | All Products | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 | |
| Warranty Notes |
Online Return Application Available. N/A |
|||||
| DELL | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Consumables Only | N/A - See Warranty Details | ||||
| Warranty Info | Consumables Only | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. |
|||||
| DOA Info | All (excluding consumables) | N/A - See Warranty | Dell Technical Support | support.euro.dell.com/support | ||
| Warranty Info | All (excluding consumables) | Dell Technical Support | support.euro.dell.com/support | |||
| DENON PROFESSIONAL | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 28 Days from end user | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please call Midwich Customer Services who will be happy to help you. |
|||||
| Warranty Info | All Products | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please call Midwich Customer Services who will be happy to help you. |
|||||
| DM TECH | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 30 Days From End User | Help Desk | 0871 918 2020 | service@dmtech-uk.com | |
| DOA Notes | Please contact DM Tech who will be happy to assist you. | |||||
| Warranty Info | All Products | DM Tech | 0871 918 2020 | service@dmtech-uk.com | ||
| Warranty Notes | Please contact DM Tech who will be happy to assist you. | |||||
| EDIS | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | N/A - Warranty Only | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. |
|||||
| Warranty Info | All | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. |
|||||
| EPSON | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Printers | 30 Days from date of purchase | Epson Technical Support | 0871 423 7766 | ||
| DOA Notes |
Please contact Epson who will be happy to assist you. Manufacturer Website: http://www.epson.co.uk |
|||||
| Warranty Info | Printers | Epson Technical Support | 0871 423 7766 | |||
| Warranty Notes |
Please contact Epson who will be happy to assist you. Manufacturer Website: http://www.epson.co.uk |
|||||
| DOA Info | Lamps | Not Known | Epson Technical Support | 0871 423 7766 | ||
| DOA Notes |
Please contact Epson they will be happy to deal with any queries you may have. Manufacturer Website: http://www.epson.co.uk |
|||||
| Warranty Info | Lamps | Epson Technical Support | 0871 423 7766 | |||
| Warranty Notes |
Please contact Epson they will be happy to deal with any queries you may have. Manufacturer Website: http://www.epson.co.uk |
|||||
| DOA Info | Projectors | 30 days from date of purchase | Epson Technical Support | 0871 423 7766 | ||
| DOA Notes |
Please contact Epson they will be happy to deal with any queries you may have.
Midwich can not raise a return without authorisation from Epson. Manufacturer Website: http://www.epson.co.uk |
|||||
| Warranty Info | Projectors | Epson Technical Support | 0871 423 7766 | |||
| Warranty Notes |
Please contact Epson they will be happy to deal with any queries you may have.
Midwich can not raise a return without authorisation from Epson. Manufacturer Website: http://www.epson.co.uk |
|||||
| EUROSCREEN | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 7 days from end user | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Manufacturer Website: www.bjurab.se |
|||||
| Warranty Info | All Products | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Manufacturer Website: www.bjurab.se |
|||||
| GEFEN | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 7 days from end user | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Manufacturer Website: www.gefen.com |
|||||
| Warranty Info | All Products | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Manufacturer Website: www.gefen.com |
|||||
| GNR | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 30 days from sale to enduser | PGE Aftercare | 0871 231 3043 | pgeaftercare@repairtech.co.uk | |
| DOA Notes |
Please contact PGE aftercare, they will be happy to deal with all your queries direct. Manufacturer Website: http://www.pgeaftercare.com |
|||||
| Warranty Info | All Products | PGE Aftercare | 0871 231 3043 | pgeaftercare@repairtech.co.uk | ||
| Warranty Notes |
Please contact PGE aftercare, they will be happy to deal with all your queries direct. Manufacturer Website: http://www.pgeaftercare.com |
|||||
| HANNSPREE | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 14 Days From End User | Hannspree | 0871 855 2424 | ||
| DOA Notes |
Please contact Hannspree who will be happy to assist you. Manufacturer Website: www.hannspree.com |
|||||
| Warranty Info | All | Repairtech | 0871 855 2424 | |||
| Warranty Notes |
Please contact Hannspree who will be happy to assist you. Manufacturer Website: www.hannspree.com |
|||||
| HARMAN KARDON | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 14 day doa period | Multicare Electronics | |||
| DOA Notes | Multicare Electronics - 0113 279 1255 Spare parts, Multimedia & AKG Headphones - Fullers Electronics (01728 746400). Goods must be returned with all accessories in original packaging and as new. | |||||
| Warranty Info | All | Multicare Electronics | as above | |||
| Warranty Notes | Multicare Electronics - 0113 279 1255 Spare parts, Multimedia & AKG Headphones - Fullers Electronics (01728 746400). Goods must be returned with all accessories in original packaging and as new. | |||||
| HITACHI | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Projectors Ireland Only | 28 days | Equinox Maintenance Ltd | 00353-1-6296079 | 00353-1-6205723 | |
| DOA Notes | Please contact Equinox Maintenance Ltd who will be happy to help you. ***Please note Midwich can not deal with faulty item requests, these must be passed through to Equinox*** | |||||
| Warranty Info | Projectors Ireland Only | Equinox Maintenance Ltd | 00353-1-6296079 | 00353-1-6205723 | ||
| Warranty Notes | Please contact Equinox Maintenance Ltd who will be happy to help you. ***Please note Midwich can not deal with faulty item requests, these must be passed through to Equinox*** | |||||
| DOA Info | LAMPS ONLY | 28 Days | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Please have to hand your projector model, the serial number and total hours used. Midwich will contact Hitachi on your behalf. Manufacturer Website: www.hitachi.co.uk |
|||||
| Warranty Info | LAMPS ONLY | Hitachi | 0870 405 4405 | |||
| Warranty Notes |
Please contact Midwich Customer Services who will be happy to assist you.
Please have to hand your projector model, the serial number and total hours used.
Midwich will contact Hitachi on your behalf.
Manufacturer Website: www.hitachi.co.uk |
|||||
| DOA Info | Projectors GB Only | 28 Days From End User | Equinox | www.equinox.co.uk/hitachi | ||
| DOA Notes | Please visit www.equinox.co.uk/hitachi Please have to hand the serial number, model of projector and date of purchase. ***Please note Midwich can not deal with faulty item requests, these must be passed through to Equinox*** | |||||
| Warranty Info | Projectors GB Only | Equinox | www.equinox.co.uk/hitachi | |||
| Warranty Notes | Please visit www.equinox.co.uk/hitachi Please have to hand the serial number, model of projector and date of purchase. ***Please note Midwich can not deal with faulty item requests, these must be passed through to Equinox*** | |||||
| HONEYWELL | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 3 months | Midwich Ltd | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| Warranty Info | All Products | Honeywell | ||||
| Warranty Notes | Please contact Midwich Customer Services who will be happy to assist you. | |||||
| HTC | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 28 days From End User | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Service who will be happy to assist you. Please have to hand date of purchase, fault details and serial number(s) Manufacturer Website: http://service.europe.htc.com/ |
|||||
| Warranty Info | All Products | HTC | ||||
| Warranty Notes |
Please contact Midwich Customer Service who will be happy to assist you.
Please have to hand date of purchase, fault details and serial number(s) Manufacturer Website: http://service.europe.htc.com/ |
|||||
| HYPERTEC | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | none | Hypertec Helpline | 0870 243 5603 | ||
| DOA Notes |
Please contact Hypertec, they will be happy to deal with any queries you may have. Manufacturer Website: http://www.hypertec.co.uk |
|||||
| Warranty Info | All Products | Hypertec Helpline | 0870 243 5603 | |||
| Warranty Notes |
Please contact Hypertec, they will be happy to deal with any queries you may have. Manufacturer Website: http://www.hypertec.co.uk |
|||||
| ICE CABLES | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Cables | |||||
| Warranty Info | Cables | Midwich Customer Services | 01379 649333 | customer.services@midwich.com | ||
| Warranty Notes |
Online Return Application Available. |
|||||
| IIYAMA | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 30 Days | IIyama Customer Services | 0844 846 0884 | ||
| DOA Notes | Please contact IIyama Customer Services who will be happy to deal with all your queries. Please be aware that Midwich cannot deal unless provided with authorisation from Iiyama. | |||||
| Warranty Info | All Products | IIyama Customer Services | 0844 846 0884 | |||
| Warranty Notes | Please contact IIyama Customer Services who will be happy to deal with all your queries. Please be aware that Midwich cannot deal unless provided with authorisation from Iiyama. | |||||
| INFOCUS | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 30 Days | Infocus | 0800 028 6470 Opt. 1 | uk-support@infocus.com | N/A |
| DOA Notes |
Please click the below link to log your query
http://www.infocus.com/support/tools/rmarequest/request.aspx Manufacturer Website: www.infocus.com |
|||||
| Warranty Info | All Products | Infocus | 0800 028 6470 Opt.1 | uk-support@infocus.com | ||
| Warranty Notes |
Please click the below link to log your query
http://www.infocus.com/support/tools/rmarequest/request.aspx Manufacturer Website: www.infocus.com |
|||||
| JAMO | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 7 day doa period | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Please be aware Midwich can not raise a return without authorisation from Jamo. |
|||||
| Warranty Info | All Products | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Please be aware Midwich can not raise a return without authorisation from Jamo. |
|||||
| JVC | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 28 Days | Midwich Customer Services | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. ***All Accessories Need To Be returned*** Manufacturer Website: www.jvc.co.uk |
|||||
| Warranty Info | All Products | JVC Dealer Support | 0208 208 7544 | dealersupport@jvc.co.uk | 0208 208 7655 | |
| Warranty Notes |
Please contact Midwich Customer Services, they will be happy to help you with any queries you may have.
***All Accessories Need To Be returned*** Manufacturer Website: www.jvc.co.uk |
|||||
| KEF | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 14 days | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will contact the manufacturer on your behalf. **Please be aware that Midwich CANNOT raise an RMA without first contacting the manufacturer.** |
|||||
| Warranty Info | All | Midwich | 01379 649333 | customer.services@midwich.com | ||
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will contact the manufacturer on your behalf. **Please be aware that Midwich CANNOT raise an RMA without first contacting the manufacturer.** |
|||||
| KOAMTAC | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | Midwich Ltd | 01379 649333 | customer.services@midwich.com | 01379 652440 | |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| Warranty Info | All Products | Midwich | 01379 649333 | customer.services@midwich.com | ||
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| KODAK | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Scanners | Unknown | Kodak Scanner Helpdesk | 0845 7573175 | ||
| DOA Notes |
Please contact Kodak, they will be happy to deal with all your queries direct. Only exception is I30s and I40s in which case you contact Sykes Call Centre on 0870 2405264. Manufacturer Website: http://www.kodak.co.uk |
|||||
| Warranty Info | Scanners | Kodak Scanner Helpdesk | 0845 7573175 | |||
| Warranty Notes |
Please contact Kodak, they will be happy to deal with all your queries direct. Only exception is I30s and I40s in which case you contact Sykes Call Centre on 0870 2405264. Manufacturer Website: http://www.kodak.co.uk |
|||||
| DOA Info | Everything except scanners | 30 day DOA Period | Midwich Customer Services | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services with details of the fault. Proof Of Purchase may be required. Manufacturer Website: http://www.kodak.co.uk |
|||||
| Warranty Info | Everything except scanners | Kodak Help Desk | 0870 243 0270 | 0131 458 6962 | ||
| Warranty Notes |
Please contact Midwich Customer Services with details of the fault. Proof Of Purchase may be required. Manufacturer Website: http://www.kodak.co.uk |
|||||
| KONICA MINOLTA | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Printers & Consumables | 5 days from installation | Konica Minolta Business Solutions (UK) Ltd | 0870 600 0359 | ||
| DOA Notes |
For printers with an on-site warranty contact Konica Minolta for authorisation by a certified engineer.
For printers with a swap-out warranty contact Konica Minolta for authorisation from the helpdesk.
***Please note Midwich can not deal with faulty item requests, these must be passed through to Konica Minolta*** Manufacturer Website: http://www.konicaminoltaprinters.co.uk |
|||||
| Warranty Info | Printers & Consumables | Konica Minolta Business Solutions (UK) Ltd | 0870 600 0359 | |||
| Warranty Notes |
For printers with an on-site warranty contact Konica Minolta for authorisation by a certified engineer.
For printers with a swap-out warranty contact Konica Minolta for authorisation from the helpdesk.
***Please note Midwich can not deal with faulty item requests, these must be passed through to Konica Minolta*** Manufacturer Website: http://www.konicaminoltaprinters.co.uk |
|||||
| KYOCERA | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All products | Under 100 printed pages | Kyocera Helpdesk | 0845 456 0456 | supportdesk@kyocerasupport.com | 01908 312768 |
| DOA Notes |
Could you please ensure that you register your printer with Kyocera prior to reporting any faults. This can be done completing the Register your Warranty section on www.kyocerasupport.co.uk
To report any faults, please call Kyocera Mita on the above number, they will deal with any queries you may have. Manufacturer Website: http://www.kyocera.co.uk |
|||||
| Warranty Info | All products | Kyocera | 0845 456 0456 | supportdesk@kyocerasupport.com | 01908 312768 | |
| Warranty Notes |
Could you please ensure that you register your printer with Kyocera prior to reporting any faults. This can be done completing the Register your Warranty section on www.kyocerasupport.co.uk
To report any faults, please call Kyocera Mita on the above number, they will deal with any queries you may have. Manufacturer Website: http://www.kyocera.co.uk |
|||||
| LEXMARK | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Inkjet printers | 30 days | Midwich Customer Services | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services, they will be able to help you will any queries you may have. Manufacturer Website: http://www.lexmark.co.uk |
|||||
| Warranty Info | Inkjet printers | Lexmark Helpdesk | 02073 652496 | |||
| Warranty Notes |
Please contact Midwich Customer Services, they will be able to help you will any queries you may have. Manufacturer Website: http://www.lexmark.co.uk |
|||||
| DOA Info | Laser printers | 30 days | Lexmark Helpdesk | 08707 337100 | customer.services@midwich.com | |
| DOA Notes |
Online Return Application Available. Please contact Lexmark to obtain a returns authorisation number, then contact Midwich Customer Services on 01379 649333 or customer.services@midwich.com who will arrange for a replacement to be sent. Manufacturer Website: http://www.lexmark.co.uk |
|||||
| Warranty Info | Laser printers | Lexmark Helpdesk | 08707 337100 | |||
| Warranty Notes |
Please contact Lexmark to obtain a returns authorisation number, then contact Midwich Customer Services on 01379 649333 or customer.services@midwich.com who will arrange for a replacement to be sent.
Manufacturer Website: http://www.lexmark.co.uk |
|||||
| DOA Info | Consumables | Not known | Midwich Customer Services | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services, they will be able to help you with any queries you may have. Manufacturer Website: http://www.lexmark.co.uk |
|||||
| Warranty Info | Consumables | |||||
| Warranty Notes |
Please contact Midwich Customer Services, they will be able to help you with any queries you may have. Manufacturer Website: http://www.lexmark.co.uk |
|||||
| LG | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All EXCEPT Commercial Screens | 28 Days from end user | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. ***Please Note*** - In line with LGs Returns Policy All LG Screens will be tested upon receipt at our warehouse. If no fault is found the screen may be returned to you. Item must be returned in the original box with all accessories otherwise the return will be rejected. Please ask Customer Services for full Terms & Conditions. Manufacturer Website: ukmonitor@lge.com |
|||||
| Warranty Info | All EXCEPT Commercial Screens | LG Electronics | 0844 847 1406 | |||
| Warranty Notes |
Please contact Midwich Customer Services who will be happy to assist you.
***Please Note*** - In line with LGs Returns Policy All LG Screens will be tested upon receipt at our warehouse. If no fault is found the screen may be returned to you. Item must be returned in the original box with all accessories otherwise the return will be rejected. Please ask Customer Services for full Terms & Conditions. Manufacturer Website: ukmonitor@lge.com |
|||||
| DOA Info | Spares | N/A | LG Electronics | 0870 872 0791 | ukspares@lge.com | |
| DOA Notes | Please contact LG Electronics, they will be happy to help you with any queries you may have. | |||||
| Warranty Info | Spares | LG Electronics | 0870 872 0791 | ukspares@lge.com | ||
| Warranty Notes | Please contact LG Electronics, they will be happy to help you with any queries you may have. | |||||
| DOA Info | Commercial Screens Only | 28 Days From Installation | LG Business Solutions Helpdesk | UK: 0844 248 6655 Or Eire | ||
| DOA Notes | Please contact the LG Business Solutions Helpdesk on the most appropriate number. They will be happy to assist you. Please note that Midwich DO NOT have the authority to deal with your query. All queries must be directed to LG. | |||||
| Warranty Info | Commercial Screens Only | LG Business Solutions Helpdesk | UK: 0844 248 6655 Or Eire | |||
| Warranty Notes | Please contact the LG Business Solutions Helpdesk on the most appropriate number. They will be happy to assist you. Please note that Midwich DO NOT have the authority to deal with your query. All queries must be directed to LG. | |||||
| LOGITECH | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 14 days From End User | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will take the details and speak to the vendor on your behalf. Please note Midwich CANNOT deal without gaining authorisation from the manufacturer. |
|||||
| Warranty Info | All | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will take the details and speak to the vendor on your behalf. Please note Midwich CANNOT deal without gaining authorisation from the manufacturer. |
|||||
| LOXIT | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | Not known | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. You will need your order number, date of sale, part code, fault details and serial number where there is one. Please be aware Midwich can not raise a return until Loxit have authorised us to do so. |
|||||
| Warranty Info | All | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. You will need your order number, date of sale, part code, fault details and serial number where there is one. Please be aware Midwich can not raise a return until Loxit have authorised us to do so. |
|||||
| LUMENS | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Interactive Projectors | 28 Days | Lumens | 0032 45 27 600 | Joris@lumenseu.com | |
| DOA Notes |
Please contact Lumens who will be happy to deal with you query.
Please have to hand the model number, serial number and date of purchase. Manufacturer Website: http://www.lumens.com.tw |
|||||
| Warranty Info | Interactive Projectors | Lumens | 0032 45 27 600 | Joris@lumenseu.com | ||
| Warranty Notes |
Please contact Lumens who will be happy to deal with you query.
Please have to hand the model number, serial number and date of purchase. Manufacturer Website: http://www.lumens.com.tw |
|||||
| MAGENTA | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 7 day doa period | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to deal with your enquiries. |
|||||
| Warranty Info | All Products | Midwich | 01379 649333 | |||
| Warranty Notes | Please contact Midwich Customer Services who will be happy to deal with your enquiries. | |||||
| MAXDATA | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All (Includes Belinea) | Unknown | Customer Line | 01344 788 920 | customercare@maxdata.co.uk | |
| DOA Notes |
Please call Maxdata who will be happy to deal with your enquiries. Manufacturer Website: www.maxdata.co.uk |
|||||
| Warranty Info | All (Includes Belinea) | Customer Line | 01344 788 920 | |||
| Warranty Notes |
Please call Maxdata who will be happy to deal with your enquiries. Manufacturer Website: www.maxdata.co.uk |
|||||
| MITSUBISHI | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products (Excluding Lamps) | 15 Days From End User | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please call Midwich Customer Services who will be happy to help. |
|||||
| Warranty Info | All Products (Excluding Lamps) | Select relevant number from above | ||||
| Warranty Notes | Please call Midwich Customer Services who will be happy to help. | |||||
| DOA Info | Lamps Only | 15 Days From End User | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you |
|||||
| Warranty Info | Lamps Only | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you |
|||||
| MONSTER | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 28 Days from end user | Midwich Ltd | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services they will be happy to assist you. |
|||||
| Warranty Info | All | Monster | 00353 65 68 69 354 | |||
| Warranty Notes | Please contact Midwich Customer Services they will be happy to assist you. | |||||
| NEC | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Display Lite | 3 Year Warranty | NEC | 01480 455114 | ||
| DOA Notes | Please contact NEc Customer Servives who will be happy to assist you. | |||||
| Warranty Info | Display Lite | |||||
| Warranty Notes | Please contact NEc Customer Servives who will be happy to assist you. | |||||
| DOA Info | Plasma Displays Products | 14 Days from end user | NEC Help Desk | 01952 237004 | ||
| DOA Notes |
Please call NEC who will be happy to assist you. Manufacturer Website: http://www.nec-display-solutions.co.uk |
|||||
| Warranty Info | Plasma Displays Products | NEC Helpdesk | 01952 237004 | |||
| Warranty Notes |
Please call NEC who will be happy to assist you. Manufacturer Website: http://www.nec-display-solutions.co.uk |
|||||
| DOA Info | LCD | 14 days from date of purchase | NEC Display Solutions | 01952 237003 | ukcrtlcd@eu.nec.com | |
| DOA Notes |
Please contact NEC who will be happy to assist you with any queries. NEC will require proof of purchase. Manufacturer Website: http://www.nec-display-solutions.co.uk |
|||||
| Warranty Info | LCD | NEC Display Solutions | 01952 237003 | |||
| Warranty Notes |
Please contact NEC who will be happy to assist you with any queries. NEC will require proof of purchase. Manufacturer Website: http://www.nec-display-solutions.co.uk |
|||||
| DOA Info | LCD Projectors | 14 Days | NEC Helpdesk | 01952 237004 | ||
| DOA Notes |
Please contact NEC who will be happy to assist you. Manufacturer Website: http://www.nec-display-solutions.co.uk |
|||||
| Warranty Info | LCD Projectors | NEC Helpdesk | 01952 237004 | |||
| Warranty Notes |
Please contact NEC who will be happy to assist you. Manufacturer Website: http://www.nec-display-solutions.co.uk |
|||||
| DOA Info | Lamps | 6 months | NEC | 01952 237004 | ukpjplasma@eu.nec.com | 01952 237087 |
| DOA Notes |
Please contact NEC, they will be happy to help you with any queries you may have.
***Please note Midwich can not deal with faulty item requests, these must be passed through to NEC*** Manufacturer Website: http://www.nec.co.uk |
|||||
| Warranty Info | Lamps | NEC | 01952 237004 | ukpjplasma@eu.nec.com | 01952 237087 | |
| Warranty Notes |
Please contact NEC, they will be happy to help you with any queries you may have.
***Please note Midwich can not deal with faulty item requests, these must be passed through to NEC*** Manufacturer Website: http://www.nec.co.uk |
|||||
| DOA Info | DLP Projectors | 14 Days | NEC Helpdesk | 01952 237004 | ||
| DOA Notes |
Please contact NEC who will be happy to assist you. Manufacturer Website: http://www.nec-display-solutions.co.uk |
|||||
| Warranty Info | DLP Projectors | NEC Helpdesk | 01952 237004 | |||
| Warranty Notes |
Please contact NEC who will be happy to assist you. Manufacturer Website: http://www.nec-display-solutions.co.uk |
|||||
| NORDIC ID | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All exc. Accessories | 5 Days From End User | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Customer Services who will be happy to help you. |
|||||
| Warranty Info | All exc. Accessories | Nordic ID | service@nordicid.co.uk | |||
| Warranty Notes | Please contact Customer Services who will be happy to help you. | |||||
| OKI | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All products | 30 days | OKI Help Desk | 01753 819800 | customer.services@midwich.com | 01753 819853 |
| DOA Notes |
Online Return Application Available. Please contact Oki, they will be able to help you with any queries you may have. And if they advise to contact Midwich for DOA they will Issue a DOA Ref number ( please ensure you have this before applying online ) Manufacturer Website: http://www.oki.co.uk |
|||||
| Warranty Info | All products | OKI Help Desk | 01753 819800 | |||
| Warranty Notes |
Please contact Oki, they will be able to help you with any queries you may have. And if they advise to contact Midwich for DOA they will Issue a DOA Ref number ( please ensure you have this before applying online ) Manufacturer Website: http://www.oki.co.uk |
|||||
| OLYMPUS | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All products | 28 days | Midwich Customer Services | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. Manufacturer Website: http://www.olympus.co.uk |
|||||
| Warranty Info | All products | Olympus Customer Support | 0800 111 4888 | customer-support@olympus.co.uk | 01923 243 351 | |
| Warranty Notes |
Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. Manufacturer Website: http://www.olympus.co.uk |
|||||
| ONKYO | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 28 Days from end user | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Manufacturer Website: www.onkyo.co.uk |
|||||
| Warranty Info | All Products | Genserve | 01793 875 753 | info@genserve.co.uk | 01793 886 323 | |
| Warranty Notes |
Please contact Midwich Customer Services who will be happy to assist you. Manufacturer Website: www.onkyo.co.uk |
|||||
| OPTOMA | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products (except Lamps) | 14 Days | Optoma | 01923 691 865 | www.optoma.co.uk,Support/ Support Form | 01923 691 888 |
| DOA Notes |
Please contact Optoma who will be happy to assist you. Manufacturer Website: www.optoma.co.uk |
|||||
| Warranty Info | All Products (except Lamps) | Optoma | 01923 691 865 | www.optoma.co.uk,Support/ Support Form | 01923 691 888 | |
| Warranty Notes |
Please contact Optoma who will be happy to assist you. Manufacturer Website: www.optoma.co.uk |
|||||
| DOA Info | Lamps | Optoma | 01923 691865 | |||
| DOA Notes | Please contact Optoma Customer Services who will be happy to assist you. | |||||
| Warranty Info | Lamps | |||||
| Warranty Notes | Please contact Optoma Customer Services who will be happy to assist you. | |||||
| PANASONIC | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Plasma Displays Products | 7 day doa period | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Manufacturer Website: http://www.panasonic.co.uk |
|||||
| Warranty Info | Plasma Displays Products | Panasonic Service Support | 08705 357357 | |||
| Warranty Notes |
Please contact Midwich Customer Services who will be happy to assist you. Manufacturer Website: http://www.panasonic.co.uk |
|||||
| DOA Info | Business Projectors | unknown DOA period | Midwich Ltd | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| Warranty Info | Business Projectors | |||||
| Warranty Notes | Please contact Midwich Customer Services who will be happy to assist you. | |||||
| PARTNER TECH | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 30 day DOA Period | Midwich | 01379 649333 | customer.services@midwich.com | |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| Warranty Info | All Products | |||||
| Warranty Notes | Please contact Midwich Customer Services who will be happy to assist you. | |||||
| PENN ELCOM | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 6 month Warranty | Midwich | 01379 649333 | customer.services@midwich.com | |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Please be aware Midwich can not raise a return until Penn Elcom have authorised us to do so. |
|||||
| Warranty Info | All Products | Midwich | 01379 649333 | customer.services@midwich.com | ||
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Please be aware Midwich can not raise a return until Penn Elcom have authorised us to do so. |
|||||
| PENTAX | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 28 Days From End User | Midwich Ltd | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services. They will take full details from you and then contact Pentax to get a returns authorisation. Midwich cannot raise a return until they have gained this. You also need to be aware that no credit will be given until PENTAX HAVE CONFIRMED THE FAULT EXISTS. |
|||||
| Warranty Info | All | Midwich Ltd | 01379 649333 | customer.services@midwich.com | 01379 652440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services. They will take full details from you and then contact Pentax to get a returns authorisation. Midwich cannot raise a return until they have gained this. You also need to be aware that no credit will be given until PENTAX HAVE CONFIRMED THE FAULT EXISTS. |
|||||
| PHILIPS | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Plasma Monitors | 7 days from end user | Philips Warranty Line | 0207 949 0069 | ||
| DOA Notes |
Please contact Philips who will be happy to assist with any queries you have. Manufacturer Website: www.philips.co.uk |
|||||
| Warranty Info | Plasma Monitors | Philips Warranty Line | 0207 949 0069 | |||
| Warranty Notes |
Please contact Philips who will be happy to assist with any queries you have. Manufacturer Website: www.philips.co.uk |
|||||
| DOA Info | TV | 28 day doa period | Philips Consumer Care | 020 7949 0069 (opt 1) | ||
| DOA Notes |
In the first instance, please contact Philip's Consumer care who will be happy to assist you. Manufacturer Website: www.philips.co.uk |
|||||
| Warranty Info | TV | Philips Service | 020 7949 0069 (opt 1) | |||
| Warranty Notes |
In the first instance, please contact Philip's Consumer care who will be happy to assist you. Manufacturer Website: www.philips.co.uk |
|||||
| DOA Info | LCD Monitors | 7 days from end user | Philips Consumer Care | 020 7949 0069 (opt 1) | ||
| DOA Notes |
Please contact Philips, they will be happy to deal with all your queries direct.
Manufacturer Website: http://www.philips.co.uk |
|||||
| Warranty Info | LCD Monitors | Philips Warranty Line | 020 7949 0069 (opt 1) | |||
| Warranty Notes |
Please contact Philips, they will be happy to deal with all your queries direct.
Manufacturer Website: http://www.philips.co.uk |
|||||
| PIONEER | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Spares | N/A | Pioneer | 01753 789 876. | ||
| DOA Notes | Please contact Pioneer Spares Department. They will be happy to assist you. | |||||
| Warranty Info | Spares | |||||
| Warranty Notes | Please contact Pioneer Spares Department. They will be happy to assist you. | |||||
| DOA Info | All products (Excluding Plasmas) | 14 calendar days | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. In the first instance, please contact Midwich Customer Service and they will be happy to assist you. We will make a RMA request on your behalf, but please be aware we can not raise a return until it is approved by Pioneer. Manufacturer Website: http://www.pioneer.co.uk |
|||||
| Warranty Info | All products (Excluding Plasmas) | Technical Assistance | 0870 600 1589 | |||
| Warranty Notes |
In the first instance, please contact Midwich Customer Service and they will be happy to assist you.
We will make a RMA request on your behalf, but please be aware we can not raise a return until it is approved by Pioneer. Manufacturer Website: http://www.pioneer.co.uk |
|||||
| POLK AUDIO | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 14 days From End User | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will take the details and speak to the manufacturer on your behalf. Please note that Midwich CANNOT raise an RMA without first speaking to the manufacturer. |
|||||
| Warranty Info | All Products | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will take the details and speak to the manufacturer on your behalf. Please note that Midwich CANNOT raise an RMA without first speaking to the manufacturer. |
|||||
| PORTABILITY | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | Lifetime | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| Warranty Info | All | |||||
| Warranty Notes | Please contact Midwich Customer Services who will be happy to assist you. | |||||
| QWIZDOM | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 5 Days From End User | Qwizdom | 0800 849 4047 | ||
| DOA Notes |
Please contact Qwizdom who will be happy to assist you with any queries you have.
Manufacturer Website: www/qwizdom.co.uk/live_support.php |
|||||
| Warranty Info | All Products | Qwizdom | 0800 849 4047 | |||
| Warranty Notes |
Please contact Qwizdom who will be happy to assist you with any queries you have.
Manufacturer Website: www/qwizdom.co.uk/live_support.php |
|||||
| RELISYS | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Displays | 28 Days | Teco | 17"-20"- 0870 264 037/ 20 | ||
| DOA Notes |
Please call Teco, they will be happy to deal with any queries you may have. Manufacturer Website: http://www.relisys.com |
|||||
| Warranty Info | Displays | Teco Service Lines | 0161 232 6019 | |||
| Warranty Notes |
Please call Teco, they will be happy to deal with any queries you may have. Manufacturer Website: http://www.relisys.com |
|||||
| RICOH | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 14 Day DOA Period | Ricoh Helpdesk | 01604 666362 | customer.services@midwich.com | |
| DOA Notes |
Online Return Application Available. Please contact the Ricoh Helpdesk who will be happy to assist you. |
|||||
| Warranty Info | All | Helpdesk | 01604 666362 | |||
| Warranty Notes | Please contact the Ricoh Helpdesk who will be happy to assist you. | |||||
| SAMSUNG | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Consumer goods | 28 Days from end user | Samsung UK | 0330 726 4357 | ||
| DOA Notes |
Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from.
The END USER MUST CALL SAMSUNG on: 0330 726 4357 Option 1 (UK), or 0818 717 100 (Republic Of Ireland (ROI)
Samsung will carry out a fault diagnostic and then advise the options available to you.
********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************
If you are given a Samsung 210 call log reference, we can proceed with raising a return however we need to advise you…
• On Samsung receiving your product they will carry out a fault test
• Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT
• If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich.
• NO CREDIT will be issuesd
• If a fault is CONFIRMED, Midwich will issue a credit
• Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty. Manufacturer Website: http://www.samsung.com |
|||||
| Warranty Info | Consumer goods | Samsung UK | 0330 726 4357 | |||
| Warranty Notes |
Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from.
The END USER MUST CALL SAMSUNG on: 0330 726 4357 Option 1 (UK), or 0818 717 100 (Republic Of Ireland (ROI)
Samsung will carry out a fault diagnostic and then advise the options available to you.
********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************
If you are given a Samsung 210 call log reference, we can proceed with raising a return however we need to advise you…
• On Samsung receiving your product they will carry out a fault test
• Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT
• If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich.
• NO CREDIT will be issuesd
• If a fault is CONFIRMED, Midwich will issue a credit
• Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty. Manufacturer Website: http://www.samsung.com |
|||||
| DOA Info | Fax & Printers | 28 days | Samsung UK | 0330 726 4357 | ||
| DOA Notes |
Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from.
The END USER MUST CALL SAMSUNG on: 0330 726 4357 Option 4 then 2. (UK) or 0818 717 100 (Republic Of Ireland (ROI)
Samsung will carry out a fault diagnostic and then advise the options available to you.
********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************
If you are given a Samsung 210 call log reference, we can proceed with raising a return however we need to advise you…
• On Samsung receiving your product they will carry out a fault test
• Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT
• If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich.
• NO CREDIT will be issuesd
• If a fault is CONFIRMED, Midwich will issue a credit
• Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty. Manufacturer Website: http://www.samsung.com |
|||||
| Warranty Info | Fax & Printers | Samsung UK | 0330 726 4357 | |||
| Warranty Notes |
Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from.
The END USER MUST CALL SAMSUNG on: 0330 726 4357 Option 4 then 2. (UK) or 0818 717 100 (Republic Of Ireland (ROI)
Samsung will carry out a fault diagnostic and then advise the options available to you.
********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************
If you are given a Samsung 210 call log reference, we can proceed with raising a return however we need to advise you…
• On Samsung receiving your product they will carry out a fault test
• Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT
• If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich.
• NO CREDIT will be issuesd
• If a fault is CONFIRMED, Midwich will issue a credit
• Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty. Manufacturer Website: http://www.samsung.com |
|||||
| DOA Info | TFT / LFD | 28 Days From Sale To End User | Samsung UK | 01932 455768 | ||
| DOA Notes | Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from. The END USER MUST CALL SAMSUNG on: 01932 455768 (UK), or 0818 717 100 (Republic Of Ireland (ROI) Samsung will carry out a fault diagnostic and then advise the options available to you. ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ*********************** If you are given a Samsung 210 call log reference, we can proceed with raising a return however we need to advise you… • On Samsung receiving your product they will carry out a fault test • Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich. • NO CREDIT will be issuesd • If a fault is CONFIRMED, Midwich will issue a credit • Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty. | |||||
| Warranty Info | TFT / LFD | Samsung UK | 01932 455768 | |||
| Warranty Notes | Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from. The END USER MUST CALL SAMSUNG on: 01932 455768 (UK), or 0818 717 100 (Republic Of Ireland (ROI) Samsung will carry out a fault diagnostic and then advise the options available to you. ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ*********************** If you are given a Samsung 210 call log reference, we can proceed with raising a return however we need to advise you… • On Samsung receiving your product they will carry out a fault test • Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich. • NO CREDIT will be issuesd • If a fault is CONFIRMED, Midwich will issue a credit • Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty. | |||||
| SANDISK | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | None - Warranty Only | Sandisk Technical Support | 020 7365 4193 | ||
| DOA Notes |
Standard Cards - 5 Year Warranty
Performance Cards (Ultra & Extreme) - 10 Year Warranty
Accessories & MP3 Players - 2 Year Warranty
Manufacturer Website: http://www.sandisk.com |
|||||
| Warranty Info | All | |||||
| Warranty Notes |
Standard Cards - 5 Year Warranty
Performance Cards (Ultra & Extreme) - 10 Year Warranty
Accessories & MP3 Players - 2 Year Warranty
Manufacturer Website: http://www.sandisk.com |
|||||
| SANYO | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | TFT Monitors/ LCD Projectors | 30 day DOA Period | Midwich Customer Services | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. Please note all accessories are required to be returned. Manufacturer Website: http://www.sanyo.co.uk |
|||||
| Warranty Info | TFT Monitors/ LCD Projectors | GM Services | 0844 335 2205 | |||
| Warranty Notes |
Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. Please note all accessories are required to be returned. Manufacturer Website: http://www.sanyo.co.uk |
|||||
| DOA Info | Displays | 28 days | Midwich Customer Services | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. Please note all accessories are required to be returned otherwise the return will be rejected. Manufacturer Website: http://sanyo.co.uk |
|||||
| Warranty Info | Displays | Sanyo | 0844 335 2205 | |||
| Warranty Notes |
Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. Please note all accessories are required to be returned otherwise the return will be rejected. Manufacturer Website: http://sanyo.co.uk |
|||||
| DOA Info | Consumer Products | 28 Day DOA Period | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| Warranty Info | Consumer Products | Sanyo | 0844 335 2205 | |||
| Warranty Notes | Please contact Midwich Customer Services who will be happy to assist you. | |||||
| DOA Info | Projectors - PLCXW50,55,PLCXW50EDU, 55EDU& PLCXE31 | 30 Days | Sanyo | 0844 335 2205 | customer.services@midwich.com | |
| DOA Notes |
Online Return Application Available. Please contact Sanyo who will be happy to assist you. |
|||||
| Warranty Info | Projectors - PLCXW50,55,PLCXW50EDU, 55EDU& PLCXE31 | Sanyo | 0844 335 2205 | |||
| Warranty Notes | Please contact Sanyo who will be happy to assist you. | |||||
| DOA Info | Lamps | 0 hours | Midwich Customer Services | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services with details of the fault. Manufacturer Website: http://www.sanyo.com |
|||||
| Warranty Info | Lamps | Midwich Customer Services | 01379 649333 | customer.services@midwich.com | 01379 652440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services with details of the fault. Manufacturer Website: http://www.sanyo.com |
|||||
| SHARP | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | DVD Players | NO DOA Period Warranty only | Sharpserv | 0870 787 4837 | ||
| DOA Notes | Please contact Sharpserv who will be happy to assist you. | |||||
| Warranty Info | DVD Players | |||||
| Warranty Notes | Please contact Sharpserv who will be happy to assist you. | |||||
| DOA Info | Damaged Screens | |||||
| Warranty Info | Damaged Screens | |||||
| DOA Info | LCD/Plasma | 28 days | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. Please note goods must be returned with all accessories or the return will be rejected. Manufacturer Website: http://www.sharpserv.co.uk |
|||||
| Warranty Info | LCD/Plasma | Shaprserv | 0870 787 4837 | |||
| Warranty Notes |
Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. Please note goods must be returned with all accessories or the return will be rejected. Manufacturer Website: http://www.sharpserv.co.uk |
|||||
| SIGNET | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | N/A - Warranty Only | ||||
| Warranty Info | All | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. |
|||||
| SKYTRONICS | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | NO DOA Period Warranty only | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Warranty Period - 12 months from the date of purchase. Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| Warranty Info | All Products | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 | |
| Warranty Notes |
Online Return Application Available. Warranty Period - 12 months from the date of purchase. Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| SOCKET | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | NO DOA Period Warranty only | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. 1 Year Warranty Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| Warranty Info | All Products | |||||
| Warranty Notes | 1 Year Warranty Please contact Midwich Customer Services who will be happy to assist you. | |||||
| SONY | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Plasmas | Sony Plasma Line | 0870 010 3220 | |||
| DOA Notes |
Please contact Sony, they will be happy to deal with all your queries direct. Manufacturer Website: http://www.sony.co.uk |
|||||
| Warranty Info | Plasmas | Sony (Avery) | 0870 010 3220 | |||
| Warranty Notes |
Please contact Sony, they will be happy to deal with all your queries direct. Manufacturer Website: http://www.sony.co.uk |
|||||
| DOA Info | Projectors | 7 day DOA Period | Sony Prime Support | 01256 683850 | ||
| DOA Notes |
Please contact Sony Prime Support who will be happy to assist you. Alternative Prime Support Number is 01256 828828. Manufacturer Website: http://www.sony.co.uk |
|||||
| Warranty Info | Projectors | Prime Support | 01256 683850 | |||
| Warranty Notes |
Please contact Sony Prime Support who will be happy to assist you. Alternative Prime Support Number is 01256 828828. Manufacturer Website: http://www.sony.co.uk |
|||||
| DOA Info | Consumer Goods | 7 days | Midwich Customer Services | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. Please note all accessories must be returned otherwise the return will be rejected. Manufacturer Website: http://www.sony.co.uk |
|||||
| Warranty Info | Consumer Goods | Customer Information Centre | 08705 111999 | |||
| Warranty Notes |
Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. Please note all accessories must be returned otherwise the return will be rejected. Manufacturer Website: http://www.sony.co.uk |
|||||
| DOA Info | Lamps | 90 Day DOA Period or 200 hours | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Please have to hand the projector model and serial number the lamp was fitted into. |
|||||
| Warranty Info | Lamps | |||||
| Warranty Notes | Please contact Midwich Customer Services who will be happy to assist you. Please have to hand the projector model and serial number the lamp was fitted into. | |||||
| DOA Info | Sony LCD | 14 days | Sony Prime Support | 08705 111 888 (option 3) | ||
| DOA Notes |
Please contact Prime Support who will be happy to assist you. Manufacturer Website: http://www.sony.co.uk |
|||||
| Warranty Info | Sony LCD | Customer Information Centre | 08705 111999 | |||
| Warranty Notes |
Please contact Prime Support who will be happy to assist you. Manufacturer Website: http://www.sony.co.uk |
|||||
| DOA Info | Public Displays | NO DOA Period Warranty only | Avery or Repairserve | |||
| DOA Notes | 3 Year Warranty Period. For UK customer please call Avery on 0870 010 3220 For Ireland Customers please call Repairserve on 00353 1 813 5316. | |||||
| Warranty Info | Public Displays | |||||
| Warranty Notes | 3 Year Warranty Period. For UK customer please call Avery on 0870 010 3220 For Ireland Customers please call Repairserve on 00353 1 813 5316. | |||||
| SP CONTROLS | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 1 Month | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Manufacturer Website: http://www.spcontrols.com/ |
|||||
| Warranty Info | All Products | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. Manufacturer Website: http://www.spcontrols.com/ |
|||||
| SSE | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 48 Hours From Delivery | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assit you. |
|||||
| Warranty Info | All Products | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 | |
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assit you. |
|||||
| TADL ASSIST LTD | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Extended Warranties | TADL Assist | 0845 370 8668 | info@tadlassist.com | 020 8393 1172 | |
| DOA Notes | Please call TADL Assist who will be happy to assist you. | |||||
| Warranty Info | Extended Warranties | |||||
| Warranty Notes | Please call TADL Assist who will be happy to assist you. | |||||
| TANNOY | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 14 day doa period | Tannoy | 01236 420199 | ||
| DOA Notes | Please contact Tannoy who will be happy to assist you. ***Please note Midwich can not deal with faulty item requests, these must be passed through to Tannoy*** | |||||
| Warranty Info | All | Tannoy | 01236 420199 | |||
| Warranty Notes | Please contact Tannoy who will be happy to assist you. ***Please note Midwich can not deal with faulty item requests, these must be passed through to Tannoy*** | |||||
| TECH AIR | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | Lifetime (for FAULTY goods) | Tech-Air | 01672 519933 | ||
| DOA Notes | Please contact Tech-Air direct who will be happy to assist you. | |||||
| Warranty Info | All | Tech-Air | 01672 519933 | |||
| Warranty Notes | Please contact Tech-Air direct who will be happy to assist you. | |||||
| TOA | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 28 Days From End User | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. |
|||||
| Warranty Info | All | TOA | 0870 774 0987 | |||
| Warranty Notes | Please contact Midwich Customer Services who will be happy to assist you. | |||||
| TOSHIBA | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Lamps | 28 Day DOA Period | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will contact Toshiba on your behalf. Please be aware that Midwich cannot raise a return without Toshibas authorisation. Manufacturer Website: http://www.toshiba.co.uk |
|||||
| Warranty Info | Lamps | Toshiba Service Dept | 0844 856 0415 | |||
| Warranty Notes |
Please contact Midwich Customer Services who will contact Toshiba on your behalf.
Please be aware that Midwich cannot raise a return without Toshibas authorisation. Manufacturer Website: http://www.toshiba.co.uk |
|||||
| DOA Info | Everything Else | 28 days from end user | Midwich Customer Services | 01379 649 333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services, they will be happy to help you with any queries you may have. Goods must be returned in original packaging complete with all accessories otherwise the return will be rejected. Manufacturer Website: http://www.toshiba.co.uk |
|||||
| Warranty Info | Everything Else | Toshiba | 0844 856 0730 (opt 3) | 12 months from purchase date | ||
| Warranty Notes |
Please contact Midwich Customer Services, they will be happy to help you with any queries you may have.
Goods must be returned in original packaging complete with all accessories otherwise the return will be rejected. Manufacturer Website: http://www.toshiba.co.uk |
|||||
| TRU VUE | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | Midwich | 01379 649333 | customer.services@midwich.com | ||
| DOA Notes |
Online Return Application Available. Please contact Midwich customer services who will be happy to assist you. |
|||||
| Warranty Info | All Products | Midwich | 01379 649333 | customer.services@midwich.com | ||
| Warranty Notes |
Online Return Application Available. Please contact Midwich customer services who will be happy to assist you. |
|||||
| U.TOUCH LTD | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | Unknown | U-Touch | 020 7731 6681 | ||
| DOA Notes | Please contact U-Touch who will be happy to assist you. | |||||
| Warranty Info | All | U-Touch | 0207 731 6681 | |||
| Warranty Notes | Please contact U-Touch who will be happy to assist you. | |||||
| V BRICK | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 30 days | V Brick | 001 860 434 9190 | http://registration.vbrick.com | |
| DOA Notes | Please register your V Brick product at the webite above. | |||||
| Warranty Info | All Products | V Brick | 001 860 434 9190 | http://registration.vbrick.com | ||
| Warranty Notes | Please register your V Brick product at the webite above. | |||||
| V-TEC | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Memory | None - Warranty Only | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to deal with your queries. Manufacturer Website: www.vtec.co.uk |
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| Warranty Info | Memory | Memcheck Technical Line 01264 356 991 | 01264 356 991 | |||
| Warranty Notes |
Please contact Midwich Customer Services who will be happy to deal with your queries. Manufacturer Website: www.vtec.co.uk |
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| VIDEOCON | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 28 days From End User | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. Please contact Customer Services who will be happy to assist you. |
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| Warranty Info | All Products | JTM | 0845 293 7697 | |||
| Warranty Notes | Please contact Customer Services who will be happy to assist you. | |||||
| VISIONEER UK LTD | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Scanners | 14 Days from end user | Visioneer | 01483 608002 | ||
| DOA Notes |
Please contact Visioneer who will be happy to assist you. Manufacturer Website: http://www.visioneer.com |
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| Warranty Info | Scanners | Xerox Scanner Support | 0800 019 9689 | |||
| Warranty Notes |
Please contact Visioneer who will be happy to assist you. Manufacturer Website: http://www.visioneer.com |
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| VIVITEK | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Lamps | 14 days from end user’s proof of purchase | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 |
| DOA Notes |
Online Return Application Available. |
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| Warranty Info | Lamps | Midwich | 01379 649333 | customer.services@midwich.com | 01379 652440 | |
| Warranty Notes |
Online Return Application Available. |
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| VOGELS | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products inc Ateca | Unknown | Vogels | 0330 20 20 980 | ||
| DOA Notes |
Please call Vogels, they will be happy to deal with any queries you may have.
Please dial 0 - Consumer Goods
1 - Professional Products
2 - Technical Support Manufacturer Website: http://www.vogels.com |
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| Warranty Info | All Products inc Ateca | Vogels | 01923 205 600 (Option 1) | |||
| Warranty Notes |
Please call Vogels, they will be happy to deal with any queries you may have.
Please dial 0 - Consumer Goods
1 - Professional Products
2 - Technical Support Manufacturer Website: http://www.vogels.com |
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| WASP TECHNOLOGIES | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 30 Days | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. *****IMPORTANT***** - Goods must be returned with all accessories & in ORIGINAL PACKAGING. A credit will only be given for the following reasons: 1. If you are unhappy with the product i.e. find it difficult to use or not up to specification. 2. The item(s) are DOA and you DO NOT require a replacement. Manufacturer Website: WWW.WASPBARCODE.CO.UK |
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| Warranty Info | All | Wasp Technical Support | 0845 6001971 | |||
| Warranty Notes |
Please contact Midwich Customer Services who will be happy to assist you.
*****IMPORTANT***** - Goods must be returned with all accessories & in ORIGINAL PACKAGING. A credit will only be given for the following reasons:
1. If you are unhappy with the product i.e. find it difficult to use or not up to specification.
2. The item(s) are DOA and you DO NOT require a replacement. Manufacturer Website: WWW.WASPBARCODE.CO.UK |
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| WYRESTORM | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All Products | 14 day DOA Period | Midwich | 01379 649333 | customer.services@midwich.com | |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. |
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| Warranty Info | All Products | Midwich | 01379 649333 | customer.services@midwich.com | ||
| Warranty Notes |
Online Return Application Available. Please contact Midwich Customer Services who will be happy to assist you. |
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| XEROX | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | Laser Printers | 14 day DOA Period | Xerox Help Desk | 0870 774 4480 | ||
| DOA Notes |
Please contact Xerox Help Desk, they will be happy to help you with any queries you may have. Manufacturer Website: http://www.tek.com |
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| Warranty Info | Laser Printers | Tektonix 0870 241 3459 | 0870 774 4480 | |||
| Warranty Notes |
Please contact Xerox Help Desk, they will be happy to help you with any queries you may have. Manufacturer Website: http://www.tek.com |
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| DOA Info | New Office Products | 5 day DOA Period | Xerox Help Desk | 0870 774 4480 | ||
| DOA Notes |
Please contact Xerox Help Desk, they will be happy to help you with any queries you may have. Manufacturer Website: http://www.xerox.co.uk |
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| Warranty Info | New Office Products | Xerox Help Desk | 0870 774 4480 | |||
| Warranty Notes |
Please contact Xerox Help Desk, they will be happy to help you with any queries you may have. Manufacturer Website: http://www.xerox.co.uk |
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| DOA Info | Faxes & Consumables | Less than 3 months | Xerox Helpdesk | 0870 774 4480 | ||
| DOA Notes |
Please contact Xerox Helpdesk, they will be happy to help you with any queries you may have. Manufacturer Website: http://www.xerox.com |
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| Warranty Info | Faxes & Consumables | Xerox Helpdesk | 0870 774 4480 | |||
| Warranty Notes |
Please contact Xerox Helpdesk, they will be happy to help you with any queries you may have. Manufacturer Website: http://www.xerox.com |
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| DOA Info | Displays | Xerox Help Desk | 0870 774 4480 | |||
| DOA Notes |
Please contact Xerox Help Desk, they will be happy to help you with any queries you may have. Manufacturer Website: http://www.xerox-displays.info |
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| Warranty Info | Displays | Xerox Help Desk | 0870 774 4480 | |||
| Warranty Notes |
Please contact Xerox Help Desk, they will be happy to help you with any queries you may have. Manufacturer Website: http://www.xerox-displays.info |
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| DOA Info | Scanners | 28 Day DOA Period | Mike Beesley | 01483 608043 | ||
| DOA Notes |
Please contact Michael Beesley, who will be happy to help you with any queries you may have. Manufacturer Website: http://www.xeroxscanners.co.uk |
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| Warranty Info | Scanners | Mike Beesley | 01483 608043 | |||
| Warranty Notes |
Please contact Michael Beesley, who will be happy to help you with any queries you may have. Manufacturer Website: http://www.xeroxscanners.co.uk |
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| ZEBRA | Product | Terms | First Contact | Phone | Fax | |
| DOA Info | All | 30 day DOA Period | Midwich | 01379 649 333 | customer.services@midwich.com | 01379 652 440 |
| DOA Notes |
Online Return Application Available. Please contact Midwich Customer Services who will contact Zebra on your behalf. |
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| Warranty Info | All | Zebra Technical Department | 01494 472872 | |||
| Warranty Notes | Please contact Midwich Customer Services who will contact Zebra on your behalf. | |||||