Warranty Information
Samsung Fax & Printers
| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | 28 days |
| Contact: | Samsung UK |
| Tel. No.: | 0330 726 4357 |
| Fax No.: | |
| Email: | |
| Comments: | Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from. The END USER MUST CALL SAMSUNG on: 0330 726 4357 Option 4 then 2. (UK) or 0818 717 100 (Republic Of Ireland (ROI) Samsung will carry out a fault diagnostic and then advise the options available to you. ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ*********************** If you are given a Samsung 210 call log reference, we can proceed with raising a return however we need to advise you… • On Samsung receiving your product they will carry out a fault test • Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich. • NO CREDIT will be issuesd • If a fault is CONFIRMED, Midwich will issue a credit • Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty. |
| In Warranty Support | |
|---|---|
| Contact: | Samsung UK |
| Tel. No.: | 0330 726 4357 |
| Fax No.: | |
| Email: | |
| Manufacturers Website: | |
| Comments: | Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from. The END USER MUST CALL SAMSUNG on: 0330 726 4357 Option 4 then 2. (UK) or 0818 717 100 (Republic Of Ireland (ROI) Samsung will carry out a fault diagnostic and then advise the options available to you. ********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ*********************** If you are given a Samsung 210 call log reference, we can proceed with raising a return however we need to advise you… • On Samsung receiving your product they will carry out a fault test • Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT • If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich. • NO CREDIT will be issuesd • If a fault is CONFIRMED, Midwich will issue a credit • Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty. |
