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The opportunity to add value and save costs by configuring PCs, printers, servers and other products to your customer's
requirement is a valuable one.
Our configuration team can quickly turn around products to meet your specifications before shipping them from our
ISO9001:1994 logistics facility direct to your end users if required.
Please speak to your sales contact for a quotation for configuration services.
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So that you are provided with a premium level of product information
we supplement the knowledge of our sales teams with that of teams of
Product Specialists focused on either a specific technology or brand.
These specialists have detailed working knowledge of products, markets
and manufacturer's strategies and are an ideal source of information for
your business so please use their expertise.
We have expertise in the fields of:
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- Audio Visual Products
- Audio
- Home Entertainment
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And in the following brands:
- Brother - printers and multi-function products
- Canon - prints and multifunction products
- Samsung - notebooks
- Kyocera - printers and multi-function products
- Lexmark - printers and multi-function products
- Oki - printers and multi-function products
Please call your sales contact for more information.
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During the early phases of a new product's life-cycle it's often important for you, your sales teams and customers to get hands-on
experience of its functionality and application.
To meet this need we offer product evaluations and on-site demonstrations for you and on your behalf.
Simply speak to your sales contact to find out availability of the product and/or demonstrator you're interested in and complete
our evaluation request form as necessary. We prefer to work alongside your own staff and represent your organisation when
demonstrating equipment.
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In tandem with our evaluation and demonstration programmes we can provide you with sales, features and benefits training as well as product
positioning overviews to your staff and customers. Once again, call your sales contact for more information.
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Our customer service team provides returns handling and delivery coordination services designed to keep your customers happy.
On the rare occasions that things don't work out as originally intended they ensure the swift resolution of issues keeping
you and your customers updated as necessary. When a credit note is needed we aim to investigate and complete it within four
days of it coming to our attention.
Please contact our customer service team on 01379 649333 for any of the following:
- Damaged on delivery
- Dead on arrival
- Estimated time of delivery
- Faulty products
- Late/non-delivery
- Proof of delivery
- Returns
- Short/over delivery
- Special delivery (heavy products, stair walkers, installations etc.)
- Timed delivery
- Warranty issues
- Wrong products
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Our full catalogue of products including your specific pricing, manufacturers' recommended retail prices and indication of stock
availability (updated every 7 minutes) is available on line, twenty-four hours a day, seven days a week. We also keep you abreast of all the deals
and promotions that we have access to, from some of the biggest names in the industry.
Full pictures, product specifications and manufacturers' part numbers can be viewed and you can easily identify the
consumables, accessories and warranty options for any product. If required you can narrow your search using our fast keyword
search or restrict your results to any particular budget that you need to meet.
You can even point your customers at our website (don't give them your login details though!) to compare any of the products
in our range, safe in the knowledge that they will only be able to view manufacturers' recommended retail prices.
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Our customer service team will help direct you to the appropriate manufacturer's support centre to solve any dead on arrival,
warranty or support issues that you might experience. For your convenience you can check our database of manufacturer's
policies for procedures and contact points.
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Midwich projector hire is available at the most competitive rates. Midwich currently has over 50 projectors in its hire fleet.
Please call for pricing infomation.
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Should you have a requirement to exhibit at a show then Midwich would be delighted to assist you. This may be in the form of point of sale material or products for display.
Use our range of products to help promote to your customers. It could be through the latest presentation tools, such as plasma display or projection.
Midwich is here to ensure you make the most of your exhibitions and shows, enabling you stand out from the crowd and increase foot traffic. If you need support then just call your account manager to discuss your needs further. Please bear in mind that if you are promoting your own business, instead of manufacturers products, there may be an additional hire charge. |
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